"Failure is not an option"

BIIAB Level 3 Certificate in Licensed Hospitality

Duration: depends on units taken

Summary

Part of the BIIAB Profitable Business Portfolio (PBP)and awarded on successful completion of 4 units in addition to the 3 core units achieved for the BIIAB Level 3 Award in Licensed Hospitality. PBP is a professional development programme for experienced licensed retailers and key staff who want to improve their skills

The BIIAB CLH is designed to enable licensed retail operators to broaden their management and business development skills, in subject areas specific to their business requirements. The Certificate comprises the BIIAB Level 3 Award in Licensed Hospitality (Profit & Loss and Budget Control, Understanding your Market, Motivating your Staff) plus passes in four further units from the following elective units of the portfolio:

  • Unit 4 Customer Service Procedures
  • Unit 5 Training Design and Delivery
  • Unit 6 Sales Promotions
  • Unit 7 Business Planning
  • Unit 8 Merchandising and Selling
  • Unit 9 Introducing a New Catering Offer
  • Unit 10 Managing Capital Expenditure
  • Unit 11 Stock Control
  • Unit 12 Improving Your Catering Operation
  • Unit 13 Recruitment and Employment Practice
  • Unit 14 Accommodation Controls